Vanguard's new mobile app (formerly known as "Beacon")
- VictorStarr
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Re: Vanguard's new mobile app (formerly known as "Beacon")
My best estimate for a total cost to deliver a usable mobile brokerage app is around $10M.
Here is my estimate to ship app for a single platform:
- Team of 20 FTEs working for a year with average cost per employee of $500K/year.
- Team would consist of 12 mobile engineers, 1 eng manager, 2 product/project managers, and 5 designers.
- ongoing maintenance of the app would require at least team of 10 ($5M/year)
I assume that the mobile team will use existing backend APIs. Mobile apps have to be shipped for IOS and Android, if we assume no reuse between platforms, this would double the expenses to $20M.
Does Vanguard have resources to ship a good mobile app? My estimate of Vanguard annual revenue is around $7.6B per year ($8.4T AUM x 0.09% average ER). Vanguard spends around $1B on technology (https://shorturl.at/aeqzZ). $20M is just 2% of the overall tech budget. I guess that brokers spend around 10% of their tech budget on online and mobile tech). It seems funding is not a problem.
Current mobile app may be a manifestation of bigger problems. My guess that Vanguard is uttery incompetent in software development, they lack tech leadership and can not attract engineering talent. I am not sure how Vanguard can ever catch up with more tech savvy competitors that recognize the value of technology and invest heavily into their platforms. Over the years the existing gap would increase. My biggest concern is that under-investments into tech platforms and lack of competent security team can lead to increasing probability of security breaches.
Here is my estimate to ship app for a single platform:
- Team of 20 FTEs working for a year with average cost per employee of $500K/year.
- Team would consist of 12 mobile engineers, 1 eng manager, 2 product/project managers, and 5 designers.
- ongoing maintenance of the app would require at least team of 10 ($5M/year)
I assume that the mobile team will use existing backend APIs. Mobile apps have to be shipped for IOS and Android, if we assume no reuse between platforms, this would double the expenses to $20M.
Does Vanguard have resources to ship a good mobile app? My estimate of Vanguard annual revenue is around $7.6B per year ($8.4T AUM x 0.09% average ER). Vanguard spends around $1B on technology (https://shorturl.at/aeqzZ). $20M is just 2% of the overall tech budget. I guess that brokers spend around 10% of their tech budget on online and mobile tech). It seems funding is not a problem.
Current mobile app may be a manifestation of bigger problems. My guess that Vanguard is uttery incompetent in software development, they lack tech leadership and can not attract engineering talent. I am not sure how Vanguard can ever catch up with more tech savvy competitors that recognize the value of technology and invest heavily into their platforms. Over the years the existing gap would increase. My biggest concern is that under-investments into tech platforms and lack of competent security team can lead to increasing probability of security breaches.
Re: Vanguard's new mobile app (formerly known as "Beacon")
Its good to see on another finance community of 11 million users, Vanguard's app offering is being talked about today.
Re: Vanguard's new mobile app (formerly known as "Beacon")
Just one of executive took bribe from some outsourcing company and allow them to develop new app.
I see it on regular basis - my mega corp (very famous company) constantly re-writing existing apps by using some outsourcing companies. Needless to say what they create is worse that previous one. Later they spent some time trying to fix, follow by re-org when this app own by FTE team, they re-write it again, and all cycle repeats.
I see it on regular basis - my mega corp (very famous company) constantly re-writing existing apps by using some outsourcing companies. Needless to say what they create is worse that previous one. Later they spent some time trying to fix, follow by re-org when this app own by FTE team, they re-write it again, and all cycle repeats.
Re: Vanguard's new mobile app (formerly known as "Beacon")
I doubt there were bribes. It is just good old-fashioned cost cutting.Tommy wrote: ↑Mon Dec 27, 2021 2:05 pm Just one of executive took bribe from some outsourcing company and allow them to develop new app.
I see it on regular basis - my mega corp (very famous company) constantly re-writing existing apps by using some outsourcing companies. Needless to say what they create is worse that previous one. Later they spent some time trying to fix, follow by re-org when this app own by FTE team, they re-write it again, and all cycle repeats.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
The comments above above about the cost assumed backend APIs are stable. We know for a fact that the CSR systems are being updated, and the mutual fund platform is being decommissioned and that they are trying to modernize their 401K systems all at the same time. I am guessing that cost-cutting at this time is not the issue. I believe their problem is they have too many things changing at once and it is getting ugly. the failures in the pps are almost surely due to lack of availability of backend functionality.stan1 wrote: ↑Mon Dec 27, 2021 2:41 pmI doubt there were bribes. It is just good old-fashioned cost cutting.Tommy wrote: ↑Mon Dec 27, 2021 2:05 pm Just one of executive took bribe from some outsourcing company and allow them to develop new app.
I see it on regular basis - my mega corp (very famous company) constantly re-writing existing apps by using some outsourcing companies. Needless to say what they create is worse that previous one. Later they spent some time trying to fix, follow by re-org when this app own by FTE team, they re-write it again, and all cycle repeats.
One piece of evidence is that that the institutional and advisor sites are pretty nice and functional, they don't depend on the back-end accounting systems and brokerage platform. Maybe Vanguard is really really trying to modernize, but like any NASA program since 1980, it is always late and way over budget (for that matter 60% of all IT projects regardless of industry or performer).
Re: Vanguard's new mobile app (formerly known as "Beacon")
Hello, thanks for the update. I may try deleting and reinstalling the app (on iPhone) to see if that eliminates the mobile-check deposit problem. I will have need for that, again, in the next couple of days.tetractys wrote: ↑Thu Dec 23, 2021 3:36 pmDear Margaretha Geertruida MacLeod,Matahari wrote: ↑Thu Dec 23, 2021 2:45 pmSo, Vanguard is saying that mobile check deposits only work if made into brokerage accounts?
My mobile check problems occurred while trying to deposit into a brokerage account.
Also, Vanguard disabled check writing on VMRXX Cash Reserve Fed Money Market Admiral fund some months ago. To date, I have yet to establish a Vanguard MM account that allows check writing. I'm counting on just using ACH to take money out from VMRXX and depositing into our BoA checking account. Another hassle that the Vanguard's changes to its MM funds and elimination of check writing has created on some funds. Used to be, we could just write large checks to pay for property taxes and large purchases out of Vanguard's Prime MM Fund.
Chasing down financial glitches is not my preferred hobby!
Yes the old mutual fund platform is deprecated and is not supported in the new app. Initially I thought my individual account was a brokerage account; but it wasn't. Several years ago Vanguard provided separate accounts for Vanguard mutual funds and for outside investments. Now one Brokerage account can accommodate both. In my case I had some outdated cash avenues from outside brokers still open and those had to be closed.
Yes check writing for money market accounts is obsolete now. Check writing for bond funds is still there.
It won't surprise me if I have to reinstall the app again in a few days for it to work fully.
P.S. Apologies for my delayed response to your post; we were travelling. And, how lovely of you to address me by my full name. Happy New Year!
Re: Vanguard's new mobile app (formerly known as "Beacon")
We're not there, so we don't know for sure, but I agree with you. Based on my experience, the "too many things changing at once" is all too common. A corollary would be that the API is not secure and deprecated, or the API won't work with the new whiz/bang libraries that the app has to use because after all, if it isn't in the available library, then "what do we do?"retiringwhen wrote: ↑Mon Dec 27, 2021 2:56 pmThe comments above above about the cost assumed backend APIs are stable. We know for a fact that the CSR systems are being updated, and the mutual fund platform is being decommissioned and that they are trying to modernize their 401K systems all at the same time. I am guessing that cost-cutting at this time is not the issue. I believe their problem is they have too many things changing at once and it is getting ugly. the failures in the pps are almost surely due to lack of availability of backend functionality.stan1 wrote: ↑Mon Dec 27, 2021 2:41 pmI doubt there were bribes. It is just good old-fashioned cost cutting.Tommy wrote: ↑Mon Dec 27, 2021 2:05 pm Just one of executive took bribe from some outsourcing company and allow them to develop new app.
I see it on regular basis - my mega corp (very famous company) constantly re-writing existing apps by using some outsourcing companies. Needless to say what they create is worse that previous one. Later they spent some time trying to fix, follow by re-org when this app own by FTE team, they re-write it again, and all cycle repeats.
One piece of evidence is that that the institutional and advisor sites are pretty nice and functional, they don't depend on the back-end accounting systems and brokerage platform. Maybe Vanguard is really really trying to modernize, but like any NASA program since 1980, it is always late and way over budget (for that matter 60% of all IT projects regardless of industry or performer).
(For non-programmers: in the past every bit of code was written from scratch. Today, most code is built from readily available pieces of existing code [libraries]. There is a lot of reliance on these libraries, and there is usually little appetite to write their own library because of COST concerns.)
Re: Vanguard's new mobile app (formerly known as "Beacon")
BTW - looks like Fidelity is also following in the ... let's make it pretty and for financial toddlers....
Will have to look around and see if there is another thread for the Fidelity App abyss.
I love and use the Fidelity App all day for a qucik read on the FEED and the Watch List heat map -
All the FEED info is now gone.....
So - Vanguard App - gone - Fidelity App - gone
Will have to look around and see if there is another thread for the Fidelity App abyss.
I love and use the Fidelity App all day for a qucik read on the FEED and the Watch List heat map -
All the FEED info is now gone.....
So - Vanguard App - gone - Fidelity App - gone
Re: Vanguard's new mobile app (formerly known as "Beacon")
I'm kind of joking but really, I'm not. Here's what I don't understand: The older I get, the more information I want with a compact display, yet my eyesight is failing. Meanwhile, apparently the next generation wants it simple, their eyesight is good, so they make the print large?
Something is reversed here.
Something is reversed here.
Re: Vanguard's new mobile app (formerly known as "Beacon")
I am so happy to learn I'm not the only "senior" (screw that, I'm still young at 60) who despises the trend toward big fonts and more whitespace. Give me data, and give it to me so I don't have to constantly scroll and/or reach for a mouse. It just feels dumbed-down, when they make it big and "pretty."Tubes wrote: ↑Wed Jan 05, 2022 1:52 pm I'm kind of joking but really, I'm not. Here's what I don't understand: The older I get, the more information I want with a compact display, yet my eyesight is failing. Meanwhile, apparently the next generation wants it simple, their eyesight is good, so they make the print large?
Something is reversed here.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
The large print is for use on small screens. Seem counter intuitive, but that is what is required to work on a standard smartphone screen. Most users are now accessing the websites from a browser on their phones. Try it there, you'll see that the layouts are optimized (or at least tweaked to be useable) for that platform. BTW, many smartphone apps are really just skins over the standard website.Tubes wrote: ↑Wed Jan 05, 2022 1:52 pm I'm kind of joking but really, I'm not. Here's what I don't understand: The older I get, the more information I want with a compact display, yet my eyesight is failing. Meanwhile, apparently the next generation wants it simple, their eyesight is good, so they make the print large?
Something is reversed here.
Re: Vanguard's new mobile app (formerly known as "Beacon")
Well, wink-wink, I know it is for the damn phones. And that's my real gripe. I don't do finances on phones. I prefer to do it in the privacy of my home office with my huge monitor. So we monitor people have to suffer hundreds of square inches of white space because of this phone obsession. Thank goodness on the VG website we can still go back to the old compact view, but for how long?retiringwhen wrote: ↑Wed Jan 05, 2022 1:58 pmThe large print is for use on small screens. Seem counter intuitive, but that is what is required to work on a standard smartphone screen. Most users are now accessing the websites from a browser on their phones. Try it there, you'll see that the layouts are optimized (or at least tweaked to be useable) for that platform. BTW, many smartphone apps are really just skins over the standard website.Tubes wrote: ↑Wed Jan 05, 2022 1:52 pm I'm kind of joking but really, I'm not. Here's what I don't understand: The older I get, the more information I want with a compact display, yet my eyesight is failing. Meanwhile, apparently the next generation wants it simple, their eyesight is good, so they make the print large?
Something is reversed here.
I don't trade stocks at Starbucks while chatting with friends. Oh wait, nevermind, you may not be able to trade stocks on the VG App now that they broke it.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
I am really getting tired of VG cutting almost all of my Flagship benefits and now they force me to use this crap app. I received the generic response from customer service that the app will be updated in the coming months.
My question to you all; Is there a thread here comparing the benefits of Fidelity vs Schwabb as far as customer service and benefits are concerned?
Thanks much.
My question to you all; Is there a thread here comparing the benefits of Fidelity vs Schwabb as far as customer service and benefits are concerned?
Thanks much.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Yes. Search for FAQ Schwab thread started by galawdawg.Earlyout01 wrote: ↑Thu Jan 06, 2022 4:15 pm My question to you all; Is there a thread here comparing the benefits of Fidelity vs Schwabb as far as customer service and benefits are concerned?
Thanks much.
Here’s the thread: viewtopic.php?f=10&t=355173
Most experiences are better imagined.
Re: Vanguard's new mobile app (formerly known as "Beacon")
It would be interesting to know who, in Vanguard’s vision, is the targeted customer base for the app. If it’s “all things for all people”, my guess is they will fall short.
As a Boglehead musing on a Boglehead forum, I hope the app is targeted at us. We Bogleheads don’t trade often, we don’t check our portfolio balances very frequently, and we don’t react to market news (noise). So I’m in the “keep it simple” camp, not to dumb it down but to keep it aligned with the Boglehead investing philosophy.
As a Boglehead musing on a Boglehead forum, I hope the app is targeted at us. We Bogleheads don’t trade often, we don’t check our portfolio balances very frequently, and we don’t react to market news (noise). So I’m in the “keep it simple” camp, not to dumb it down but to keep it aligned with the Boglehead investing philosophy.
“My opinions are just that - opinions.”
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Just finished putting a Roth 401K contribution in an envelope to snail mail to Vanguard. After more than a year my APP still doesn't support a mobile deposit into this type of account. Seriously wondering if I should move a 7 figure account to another brokerage! CMON Vanguard, you read this forum- time to fix this APP!!
- anon_investor
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Why don't you do an ACH transfer from your bank to Vanguard? That's how I have been doing it for many years now.newenglandpat wrote: ↑Wed Jan 19, 2022 6:31 pm Just finished putting a Roth 401K contribution in an envelope to snail mail to Vanguard. After more than a year my APP still doesn't support a mobile deposit into this type of account. Seriously wondering if I should move a 7 figure account to another brokerage! CMON Vanguard, you read this forum- time to fix this APP!!
Re: Vanguard's new mobile app (formerly known as "Beacon")
App was updated yesterday. Research page is now live, but you can only research Vanguard funds.
80% global equities (faith-based tilt) + 20% TIPS (LDI)
Re: Vanguard's new mobile app (formerly known as "Beacon")
After a quick look at the new tool, I see a couple of issues:
1. You need to know what you’re looking for. There’s no option to “see a list of all funds”.
2. A simple search for “bond funds” returned only ETFs. No mutual funds.
Retired life insurance company financial executive who sincerely believes that ”It’s a GREAT day to be alive!”
- Cheez-It Guy
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Any notable changes in yesterday's update? I can't test because I still have a functional copy of the old app I don't want to replace until it either stops working or the new one adds enough functionality.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Nope, still crippled.Cheez-It Guy wrote: ↑Fri Feb 11, 2022 6:36 pm Any notable changes in yesterday's update? I can't test because I still have a functional copy of the old app I don't want to replace until it either stops working or the new one adds enough functionality.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Why you can't fund a mutual fund purchase directly from a bank account in the app is ridiculous. Why force people to make the extra step to transfer money into a settlement account first is silly. It is as if Vanguard wants people to use ETFs instead.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Well, I think they do. But I'm not sure that's the true or primary reason the app has been crippled.anon_investor wrote: ↑Fri Feb 11, 2022 6:49 pmWhy you can't fund a mutual fund purchase directly from a bank account in the app is ridiculous. Why force people to make the extra step to transfer money into a settlement account first is silly. It is as if Vanguard wants people to use ETFs instead.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
The inability to view cost basis for individual tax lots still is inexcusable. I had to login to the website to see this info last month in order to TLH. This is functionality that existed in the old app...Cheez-It Guy wrote: ↑Fri Feb 11, 2022 6:52 pmWell, I think they do. But I'm not sure that's the true or primary reason the app has been crippled.anon_investor wrote: ↑Fri Feb 11, 2022 6:49 pmWhy you can't fund a mutual fund purchase directly from a bank account in the app is ridiculous. Why force people to make the extra step to transfer money into a settlement account first is silly. It is as if Vanguard wants people to use ETFs instead.
Re: Vanguard's new mobile app (formerly known as "Beacon")
A minor pet peeve is that the “research” function doesn’t have the capability to list out all mutual funds or ETFs within a certain category.Cheez-It Guy wrote: ↑Fri Feb 11, 2022 6:36 pm Any notable changes in yesterday's update? I can't test because I still have a functional copy of the old app I don't want to replace until it either stops working or the new one adds enough functionality.
For example, if I search for “stock”, I get only those funds that have “stock” in the name - rather than all stock funds.
Retired life insurance company financial executive who sincerely believes that ”It’s a GREAT day to be alive!”
Re: Vanguard's new mobile app (formerly known as "Beacon")
Same here … I’m NOT updating my App until forced. I hate the loss of all the easy info and functionality.Cheez-It Guy wrote: ↑Fri Feb 11, 2022 6:36 pm Any notable changes in yesterday's update? I can't test because I still have a functional copy of the old app I don't want to replace until it either stops working or the new one adds enough functionality.
Same thing just happened with my Fidelity App and they force changed the functions this week..
ARGH …
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Fortunately Vanguard still supports the old app. But I can't find a way to move the old app from one of my iOS devices to another. This used to be possible via iTunes or some convoluted process, but not apparently not anymore unless someone knows a new technique. I don't have a current Android device that I would trust to access Vanguard.ps56k wrote: ↑Fri Feb 11, 2022 8:07 pmSame here … I’m NOT updating my App until forced. I hate the loss of all the easy info and functionality.Cheez-It Guy wrote: ↑Fri Feb 11, 2022 6:36 pm Any notable changes in yesterday's update? I can't test because I still have a functional copy of the old app I don't want to replace until it either stops working or the new one adds enough functionality.
Same thing just happened with my Fidelity App and they force changed the functions this week..
ARGH …
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Vanguard app problems
[Thread merged into here --admin LadyGeek]
Is anyone else having trouble placing a stock/ETF trade via the Vanguard mobile app? I have tried twice in the last month and get a strange error “Sorry we haven’t gotten to this yet. Beacon is an ongoing effort. Your input shapes this app. We’re working hard to get you new features quickly.” On the other hand, mutual find trades seem fine.
Is anyone else having trouble placing a stock/ETF trade via the Vanguard mobile app? I have tried twice in the last month and get a strange error “Sorry we haven’t gotten to this yet. Beacon is an ongoing effort. Your input shapes this app. We’re working hard to get you new features quickly.” On the other hand, mutual find trades seem fine.
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Re: Vanguard app problems
It’s crystal clear from the message that this functionality is not yet working in the new app.
One day it will be. Until then you can’t and will need to login via a web browser to do so.
Cheers
One day it will be. Until then you can’t and will need to login via a web browser to do so.
Cheers
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Re: Vanguard app problems
Thanks. I had assumed that they wouldn’t have launched a new app with such issues..Silk McCue wrote: ↑Sun Feb 20, 2022 8:31 pm It’s crystal clear from the message that this functionality is not yet working in the new app.
One day it will be. Until then you can’t and will need to login via a web browser to do so.
Cheers
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Re: Vanguard app problems
Agreed. Lots of complaints in prior threads this year about this failure on their part.TiredLawyer wrote: ↑Sun Feb 20, 2022 8:40 pm
Thanks. I had assumed that they wouldn’t have launched a new app with such issues..
Cheers
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Re: Vanguard app problems
Is your app up to date? There was an update within the last several months. I have not had this issue with ETFs - I have not tried any transactions with individual stocks.
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Vanguard's iPhone App ...
[Thread merged into here --admin LadyGeek]
... is still not updating outside accounts, or even my wife's inherited IRA account at Vanguard. I think this has been the state of affairs for almost a year.
What's up with this?
I just moved my health savings account from HSA Bank (terrible) to Fidelity, and I've had a lot of back and forth with Fidelity support and Fido's website in the process. I gotta say, it's a lot better. I'm seriously thinking of moving everything to Fidelity. Why not?
... is still not updating outside accounts, or even my wife's inherited IRA account at Vanguard. I think this has been the state of affairs for almost a year.
What's up with this?
I just moved my health savings account from HSA Bank (terrible) to Fidelity, and I've had a lot of back and forth with Fidelity support and Fido's website in the process. I gotta say, it's a lot better. I'm seriously thinking of moving everything to Fidelity. Why not?
72 yrs. mostly-retired lawyer. Boglehead since day 1 (and M* Diehard long before that) under various names
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Re: Vanguard's iPhone App ...
Sounds like a good plan to me. Be sure to convert your Vanguard mutual funds to ETFs before moving them.
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Re: Vanguard's iPhone App ...
Not sure there's an ETF for every fund ....UpperNwGuy wrote: ↑Sun Feb 27, 2022 9:30 am Sounds like a good plan to me. Be sure to convert your Vanguard mutual funds to ETFs before moving them.
72 yrs. mostly-retired lawyer. Boglehead since day 1 (and M* Diehard long before that) under various names
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Re: Vanguard's iPhone App ...
Check with Fidelity on the cost to trade those funds. I'm assuming you're talking about Vanguard's own actively-managed municipal bond funds and any fund from the Wellington family of funds.Small Law Survivor wrote: ↑Sun Feb 27, 2022 9:48 amNot sure there's an ETF for every fund ....UpperNwGuy wrote: ↑Sun Feb 27, 2022 9:30 am Sounds like a good plan to me. Be sure to convert your Vanguard mutual funds to ETFs before moving them.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
I merged Small Law Survivor's thread into the ongoing discussion.
There are several brokerages who are paying bonuses to get your business. Before moving out of Vanguard, check this thread: The Final, Definitive Thread on Brokerage Transfer Bonuses
(Thanks to the member who reported the post and provided a link to this thread.)
There are several brokerages who are paying bonuses to get your business. Before moving out of Vanguard, check this thread: The Final, Definitive Thread on Brokerage Transfer Bonuses
(Thanks to the member who reported the post and provided a link to this thread.)
Re: Vanguard's new mobile app (formerly known as "Beacon")
As of today, I cannot trade on the mobile app. The transaction buttons disappeared in the portfolio section. If I try to use the Transaction tab on the bottom it tells me “Sorry, we haven’t gotten to this yet. Beacon is an ongoing effort.”
Re: Vanguard's new mobile app (formerly known as "Beacon")
I think what doomed me was enabling margin on my account. Since then, I cannot trade on the app. Kind of defeats the purpose. Tried Fidelity to get the $100 new account promo but I don’t like their app either. Looking at moving to IBKR.
Re: Vanguard's new mobile app (formerly known as "Beacon")
I called Vanguard. They said they are aware that trading is disabled on the app and they are working on it. They said use the website instead. They said it is not because of my margin account.
Re: Vanguard's new mobile app (formerly known as "Beacon")
I tried using the give feedback button to report the bug, but that doesn’t work either! LOL!
Re: Vanguard's new mobile app (formerly known as "Beacon")
Feedback button works for me.
What comments would you like me to convey on your behalf?
Retired life insurance company financial executive who sincerely believes that ”It’s a GREAT day to be alive!”
Re: Vanguard's new mobile app (formerly known as "Beacon")
When I push the feedback button, it asks for the category but it doesn’t ask for comments after the category is selected. Are you sure you are able to enter comments?
My issues with the app are:
Cannot buy or sell listed equities or ETFs.
Cannot add money.
Cannot withdrawal money.
Cannot leave feedback.
- Cheez-It Guy
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Re: Vanguard's new mobile app (formerly known as "Beacon")
Leaving feedback that you cannot leave feedback is an automatic disqualifier.
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Re: Vanguard's new mobile app (formerly known as "Beacon")
So only 4 problems with the entire app. Vanguard software development…. Setting The Standard!starboi wrote: ↑Fri Mar 25, 2022 11:45 amWhen I push the feedback button, it asks for the category but it doesn’t ask for comments after the category is selected. Are you sure you are able to enter comments?
My issues with the app are:
Cannot buy or sell listed equities or ETFs.
Cannot add money.
Cannot withdrawal money.
Cannot leave feedback.
- anon_investor
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Re: Vanguard's new mobile app (formerly known as "Beacon")
It is sad that Vanguard hasn't fixed anything in the app yet. We did some TLH at Vanguard recently, that had to be done on the website... we used to be able to do that on the old app.
We have now shifted 100% of per pay check purchases in taxable to Fidelity now (TLH in the Fidelity app is possible). We continue to do my backdoor Roth at Vanguard, but we always had to do that on the website, even the old app didn't fully support all the steps.
Re: Vanguard's new mobile app (formerly known as "Beacon")
Other than that, it's perfect, though!starboi wrote: ↑Fri Mar 25, 2022 11:45 amWhen I push the feedback button, it asks for the category but it doesn’t ask for comments after the category is selected. Are you sure you are able to enter comments?
My issues with the app are:
Cannot buy or sell listed equities or ETFs.
Cannot add money.
Cannot withdrawal money.
Cannot leave feedback.