Barclays credit card security department hold time

Non-investing personal finance issues including insurance, credit, real estate, taxes, employment and legal issues such as trusts and wills.
Post Reply
Topic Author
newbie003
Posts: 714
Joined: Thu Feb 02, 2017 9:25 am

Barclays credit card security department hold time

Post by newbie003 »

Anybody ever lock themselves out of their online account and have to call the 800 #? Happened to me this morning and after 35 minutes on hold I picked up my other phone and tried a few different 800 #s until I reach a person (relatively quickly). Unfortunately they were not able to help and tried to transfer me to the same area I was already on hold with (on my other phone). He said they were (obviously) experiencing heavy call volume and I should just try again later.

I wanted a few hours and tried again, and I'm currently at 30 minutes of hold time.

Is this normal for them, or is something clearly going on today causing delays?

Thanks for any thoughts/suggestions.

"We're sorry, but for security reasons online access to your account is unavailable. Please contact Customer Service at 1-888-232-0780."
Post Reply