Vanguard and Yodlee Issues
Vanguard and Yodlee Issues
Starting a few days ago, I've been having major issues with Yodlee.
I use Yodlee through Vanguard to keep track of my external financial accounts in the Vanguard interface. While it's far from perfect, it's good enough to give me the big picture that I find useful.
Recently, a few things have happened:
-Accounts at linked banks that I have NOT asked Yodlee to list are now showing up in my Vanguard account. Best example is that at my local bank, my personal checking shows (as I've specified) but now my business checking is also showing.
-I had linked my wife's Vanguard back to mine years ago via Yodlee before I knew how to make myself a delegate on her accounts. So I could keep track of all of our retirement accounts that way in one place. I disconnected this when I found the Vanguard internal ability that covers this better (Security Profile -> Account Permissions). Now, those accounts are back (so duplicated) plus other accounts of hers that I never included in my Yodlee. Considering I disconnected this years ago, I'm a little alarmed about the security of getting access again here. For a divorced couple, this could be a nightmare.
-So I deleted out all of these extra accounts yesterday, and now they're right back in there today.
Anyone else seeing issues like this? I hate to dump Yodlee completely, but I'm more than a little concerned, especially about the security of them re-linking old connections that should have been purged from their system years ago.
I use Yodlee through Vanguard to keep track of my external financial accounts in the Vanguard interface. While it's far from perfect, it's good enough to give me the big picture that I find useful.
Recently, a few things have happened:
-Accounts at linked banks that I have NOT asked Yodlee to list are now showing up in my Vanguard account. Best example is that at my local bank, my personal checking shows (as I've specified) but now my business checking is also showing.
-I had linked my wife's Vanguard back to mine years ago via Yodlee before I knew how to make myself a delegate on her accounts. So I could keep track of all of our retirement accounts that way in one place. I disconnected this when I found the Vanguard internal ability that covers this better (Security Profile -> Account Permissions). Now, those accounts are back (so duplicated) plus other accounts of hers that I never included in my Yodlee. Considering I disconnected this years ago, I'm a little alarmed about the security of getting access again here. For a divorced couple, this could be a nightmare.
-So I deleted out all of these extra accounts yesterday, and now they're right back in there today.
Anyone else seeing issues like this? I hate to dump Yodlee completely, but I'm more than a little concerned, especially about the security of them re-linking old connections that should have been purged from their system years ago.
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
I haven't seen this behavior, but I do have problems with Yodlee on Vanguard failing to update with any regularity and / or having to re-link accounts. Recently a bank account appeared to update as normal, but began showing a balance of $0.00, which is incorrect.
Re: Vanguard and Yodlee Issues
Yeah - it does often have trouble updating, but for general ballparking purposes, I do find it useful.
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
Yes, me too. I think the issues are with Yodlee. When you click into it, the pop-up is like a portal to their site. In their defense, it's probably challenging to keep up with the multitude of linked financial institutions and their ever-changing login requirements.
Re: Vanguard and Yodlee Issues
I've been able to solve my Yodlee issues by accessing Vanguard while using the Chrome browser every once in a while. When using Chrome, I refresh each outside account from the "Balances and Holdings" tab. If the account doesn't refresh, I use the edit accounts link to reestablish the updating process.
For example, Ally requires a second authentication step that doesn't even come up when I use safari.
For example, Ally requires a second authentication step that doesn't even come up when I use safari.
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
I got everything to refresh this morning, but the one account is still showing $0.00. Odd.
Re: Vanguard and Yodlee Issues
Agreed that I can't use Safari to get good updates or even add accounts - I have to go to Chrome also.
The worst part to me is that they resurrected this long ago deleted account. Feels like they are hanging onto data that they should be purging.
This kind of data aggregator makes me nervous to begin with, so this doesn't help.
The worst part to me is that they resurrected this long ago deleted account. Feels like they are hanging onto data that they should be purging.
This kind of data aggregator makes me nervous to begin with, so this doesn't help.
Re: Vanguard and Yodlee Issues
Now I can't make this work with Navy Federal at all.
I'm feeling like it might be time to find a better solution, but I can't imagine trusting anything outside of Vanguard.
I'm feeling like it might be time to find a better solution, but I can't imagine trusting anything outside of Vanguard.
Re: Vanguard and Yodlee Issues
OK - time for me to jump ship here.
Mint?
Personal Capital?
Something like Betterment?
What's the best aggregator out there? Clearly, I have too many random accounts, but I'm always chasing yield, and here I am.
Mint?
Personal Capital?
Something like Betterment?
What's the best aggregator out there? Clearly, I have too many random accounts, but I'm always chasing yield, and here I am.
Re: Vanguard and Yodlee Issues
I have refresh issues frequently. Has anyone been able to find a phone number to contact tech support at Yodlee or through Vanguard. My advisor said he would "look into it" but you know how that works out....
TIA
TIA
Re: Vanguard and Yodlee Issues
As far as I know Yodlee is a legacy offering at Vanguard and if that's true I wouldn't expect much if any support going forward.
Re: Vanguard and Yodlee Issues
Do you know if Vanguard plans to use an alternative app for aggregating accounts?
Re: Vanguard and Yodlee Issues
I just went to Excel and I manually check the other accounts maybe every month.
It takes a bit longer but it works just fine.
And the added bonus is, I'm not providing my banking credentials to some third-party company.
It takes a bit longer but it works just fine.
And the added bonus is, I'm not providing my banking credentials to some third-party company.
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
Perhaps. Not exactly sure what you mean, as it's available on the new brokerage platform. Maybe not for long. Could easily be the next thing to go. But if they're not going to support it, they might as well get rid of it. It frequently fails to update for me on accounts with 2FA enabled, despite going through the process to link everything up. I dropped Mint years ago, and I'm not using another aggregation service, so it's hard to say whether this is an issue with my service providers (the institutions that manage the outside accounts), with Yodlee, or with Vanguard.
Re: Vanguard and Yodlee Issues
In 2019 I believe Vanguard announced on its website that account aggregation was closed to new enrollments, but would continue to be available to "select shareholders." I don't know what you need to qualify but that's why I believe it's a legacy platform for Vanguard. I had the feature long before then so I wasn't affected.Cheez-It Guy wrote: ↑Sat Apr 17, 2021 10:27 pmPerhaps. Not exactly sure what you mean, as it's available on the new brokerage platform. Maybe not for long. Could easily be the next thing to go. But if they're not going to support it, they might as well get rid of it. It frequently fails to update for me on accounts with 2FA enabled, despite going through the process to link everything up. I dropped Mint years ago, and I'm not using another aggregation service, so it's hard to say whether this is an issue with my service providers (the institutions that manage the outside accounts), with Yodlee, or with Vanguard.
Discussion from the time:
viewtopic.php?t=289819
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
Thanks. I either forgot that or missed it first time around. I might as well divorce myself from it.
- Cheez-It Guy
- Posts: 4007
- Joined: Sun Mar 03, 2019 3:20 pm
Re: Vanguard and Yodlee Issues
I noticed since they applied the new design to the last bastion of a functional page -- Balances and Holdings -- I am unable to find a way to add, update, maintain, or remove external linked accounts. As long as they keep updating, that's fine, but when they invariably break, how do I even remove the linkage, much less correct the error?
-
- Posts: 1968
- Joined: Sun May 25, 2014 5:55 pm
Re: Vanguard and Yodlee Issues
A few weeks ago, our Bank of America checking and savings accounts stopped updating on Yodlee. I went to the editing page and found a note from Yodlee that BoA now requires a special sign-off to allow Yodlee to access accounts.
I logged into BoA and found that BoA's new sign-off for outside aggregators is all or nothing. I could only check Yes or No, and Yes would give Yodlee access to all of our credit card accounts in addition to our checking and savings accounts. I checked No. Since we keep fairly close to our target balances in checking and savings, I added BoA to our manually-updated outside accounts at Vanguard and entered our target balances.
I previously had to add Vanguard Charitable to our manually-updated outside accounts. Amazingly, even though Vanguard offers a very convenient direct link to Vanguard Charitable for account contributions, Vanguard has not developed a way to include Vanguard Charitable in its Yodlee aggregation service.