IRS Get My Payment up and running

asset_chaos · Post by **asset_chaos** » Wed Apr 29, 2020 5:06 pm

anon_investor wrote: ↑Wed Apr 29, 2020 8:18 am
asset_chaos wrote: ↑Tue Apr 28, 2020 6:12 pm
sawdust60 wrote: ↑Mon Apr 27, 2020 1:09 am
asset_chaos wrote: ↑Sun Apr 26, 2020 6:59 pm Still says records don't match for me. I tried to create an account to view my tax account, hoping that that might clue me in to what IRS record is wrong. Instead the IRS tax account creation webpage told me, "A condtion has been identified preventing your acess to IRS online services." I believe the IRS is subtly telling me they're sending me a check, no matter what.
My records didn't match. Several times. Waited 24+ hours to try again. In the interim, I created an ID to pull a transcript. This confirmed that my 2019 return was not yet processed. I also looked at my account balance, which showed my payments for 2019. It showed enough of my address to see that it was from an outdated address change -- not the current address, nor the address on either my 2018 return/transcript, or 2019 return, or my 2019 1040-ES Payment Voucher 4.

And even with SS being a direct deposit, I was prompted to provide bank info. Then I received a message that bank info was accepted -- and a prompt to exit. I will check tomorrow for a payment date.
Thanks. I tried to create the account to pull a transcript too, but there I just get the cryptic "A condtion has been identified preventing your acess to IRS online services." I've tried old addresses, but I'm still stymied on all fronts. It's a good thing I don't have an urgent need for stimulus.
Do you have a credit freeze on? I think I had unfreeze my Experian credit freeze in order to create an IRS account earlier this year, but this was before all this COVID19 mayhem.

Good idea, but I've never frozen credit.

William4u · Post by **William4u** » Wed Apr 29, 2020 9:14 pm

ImUrHuckleberry wrote: ↑Wed Apr 29, 2020 8:07 am Like a lot of others on here, I finally got through and successfully entered my banking info last Friday, April 24.

Has anybody who entered banking info last Friday been able to get an update on when the deposit is scheduled? I know people who entered their info prior to either the 23rd or 22nd are scheduled to receive their deposits today, but I'm wondering when the next batch of electronic deposits will be scheduled for - or if we know that yet.

I also finally got my banking info accepted Friday, April 24. My status is still the same as it was last Friday: "You are eligible for the payment. Once we have your payment date, we will update this page."

SDLinguist · Post by **SDLinguist** » Wed Apr 29, 2020 11:05 pm

William4u wrote: ↑Wed Apr 29, 2020 9:14 pm
ImUrHuckleberry wrote: ↑Wed Apr 29, 2020 8:07 am Like a lot of others on here, I finally got through and successfully entered my banking info last Friday, April 24.

Has anybody who entered banking info last Friday been able to get an update on when the deposit is scheduled? I know people who entered their info prior to either the 23rd or 22nd are scheduled to receive their deposits today, but I'm wondering when the next batch of electronic deposits will be scheduled for - or if we know that yet.
I also finally got my banking info accepted Friday, April 24. My status is still the same as it was last Friday: "You are eligible for the payment. Once we have your payment date, we will update this page."

The first batch of payments went out the 15th of April. The website went online on the 17th. It seems people who were able to update info early are now scheduled for a second round of payments on the 30th of April. Recognizing 2 as a pattern, I would assume the 24th was too late to get in on the second round so I would assume being in a third round, and I would assume the 15th of next month.

LK2012 · Post by **LK2012** » Wed Apr 29, 2020 11:13 pm

I succeeded today in getting the bank information accepted after reading that using 2018 numbers had worked for some people.

Once the option to submit my information appeared (I first saw it April 25 after checking periodically), I tried to submit it but nothing changed. I just kept getting the same message to submit even though I had. I waited a few days but nothing changed and I wasn't sure how to proceed.

Today I saw that some people had success using 2018 instead so I tried that, and it worked. I filed a paper return for 2019 and since they apparently are not processing paper returns for some time (they cashed my check immediately though), it makes sense that 2018 numbers would work. I just hadn't thought to try that.

So thank you, once again, to all those who make this site so useful!

Michael Patrick · Post by **Michael Patrick** » Thu Apr 30, 2020 4:57 am

Woke up this morning to discover I'm a couple thousand bucks richer...

M.Lee · Post by **M.Lee** » Thu Apr 30, 2020 5:53 am

Did any of you scheduled for 4/30. which is today, not have it deposited yet?

teen persuasion · Post by **teen persuasion** » Thu Apr 30, 2020 6:38 am

DS2 (the only one of my family who owed and thus didn't get the first round of DD) just got his DD this morning.

He'd updated his info early, but gave up on seeing a deposit when he didn't see a firm date online for a while.

Spirit Rider · Post by **Spirit Rider** » Thu Apr 30, 2020 7:01 am

SDLinguist wrote: ↑Wed Apr 29, 2020 11:05 pm The first batch of payments went out the 15th of April.

This is not correct. Several Bogleheads reported they received stimulus payments direct deposited on 4/9.

The day after the CARES Act was signed into law by the President. I read you needed tax refund direct deposit information on a 2018 or 2019 tax return to receive direct deposit of the stimulus payment. My stepdaughter has never met the tax return filing threshold.

On a hunch, I had her use Free File Fillable Forms to e-file a 2019 tax return. I had her enter $1 in interest income and tax refund direct deposit information even though no refund was due.

She received a direct deposit of her stimulus payment on 4/10.

M.Lee · Post by **M.Lee** » Thu Apr 30, 2020 7:07 am

IRS still says 4/30 for me, but it's not in my bank.

rkhusky · Post by **rkhusky** » Thu Apr 30, 2020 7:37 am

My check showed up this morning, with a deposit date of 4/29. I entered bank info on 4/15 and the IRS site said it would be deposited on 4/30.

22twain · Post by **22twain** » Thu Apr 30, 2020 7:55 am

22twain wrote: ↑Wed Apr 15, 2020 1:14 pm So I got out the checkbook and entered the routing and account numbers from a check. Unfortunately, when I saw the confirmation screen, I realized that I had omitted the last digit of the account number! It's a "1", so my brain must interpreted it as a vertical-bar divider or something. This obviously didn't happen when I entered the same numbers into TurboTax way back when.

I was pleasantly surprised just now to see $2400 from the IRS pending in that checking account.

Either the IRS looked up the information from our tax return after all, or someone at our bank filled in the missing digit by looking up names on account numbers that could have matched.

acljump · Post by **acljump** » Thu Apr 30, 2020 8:05 am

I checked bank this morning and see the stimulus payment as a pending deposit. My family as well in their respective bank accounts.

Looks like the "Get My Payment" tool actually worked.

Post by **oldcomputerguy** » Thu Apr 30, 2020 8:10 am

Ours hit our bank account today. I was (finally!) able to get into the system two days ago and confirm deposit dates for both DW and myself. I suspect (but can't confirm) that the problem with my accessing the site was caused by multiple issues, including

Trying to use physical address rather than PO Box (IRS transcript revealed that they had our address as our PO box)
2019 return only just got processed (they were supposed to fall back to the 2018 return if 2019 wasn't available, but I'm not sure they did)
on the successful attempt, I entered everything uppercase based on a tip seen here (thanks, whoever that was)

RubyTuesday · Post by **RubyTuesday** » Thu Apr 30, 2020 8:23 am

My experience follows...

Filed 2019 taxes MFJ on Apr 1 and owed, paid from bank acct EFT.

Checked “get my payment” Apr 15 and was eligible for stimulus but they needed my direct deposit info (didn’t use acct that I paid 2019 from)

Provided direct deposit info and “Get my payment” said it would be updated with payment date when available.

Wife checked her “Get my payment” and it had correct DD info that I provided under my SSN.

Checked “Get my payment” on 4/26 ish and it had payment date of 4/30.

Checked bank account this morning and DD received for our combined amount.

Looking forward (not really) to receiving my personal letter on White House letterhead.

sawdust60 · Post by **sawdust60** » Thu Apr 30, 2020 10:25 am

A couple of days after bank information was accepted, I checked for a payment date. One of the info links said that payment date would be available on Saturday, if bank information was accepted by noon on Tuesday. Otherwise, a week from Saturday.

Hyperchicken · Post by **Hyperchicken** » Thu Apr 30, 2020 10:28 am

Same as many,

Wed 4/15 - Entered DD info, payment date TBD
Sat 4/25 - Payment date set to 4/30
Thu 4/30 - Direct deposit shows up as pending

ImUrHuckleberry · Post by **ImUrHuckleberry** » Thu Apr 30, 2020 11:32 am

Hyperchicken wrote: ↑Thu Apr 30, 2020 10:28 am Same as many,

Wed 4/15 - Entered DD info, payment date TBD
Sat 4/25 - Payment date set to 4/30
Thu 4/30 - Direct deposit shows up as pending

Thanks for the detailed info. Since I entered my DD info on 4/24, I assume the payment date will be set sometime in the next week or so.

Sandwich · Post by **Sandwich** » Thu Apr 30, 2020 12:46 pm

Here's data from my experience.

Filed paper returns for 2018 and 2019. Taxes owed both years. (Return for 2019 was more favorable than 2018 so was hoping that stimulus would be based on 2019 return.)

2019 return filed in early February via USPS Certified mail return receipt. Saw that check for taxes due cleared the bank on February 20.

Entered bank info in the "Get my Payment" system the first day it was available.'

Stimulus amount deposited today was based on 2019 return.

Ice-9 · Post by **Ice-9** » Thu Apr 30, 2020 1:00 pm

Here's how my payment went, in case anyone find this helpful:

April 15 - submitted my bank info on the Get My Payment website. They likely didn't have it because I owed in 2019 (which the IRS stated they wouldn't use for direct deposit purposes) and had a refund direct deposited in 2018 to an account that no longer exists.

April 16-25 - checked the site once daily. Always got the same message that they had my deposit information but had not yet scheduled the date of payment.

Sun April 26 - When I logged into the site, it announced that my payment date was scheduled for Thu Apr 30.

Thu April 30 - The payment was indeed direct deposited into my account.

investor.saver1 · Post by **investor.saver1** » Thu Apr 30, 2020 1:32 pm

For those getting "information does not match" responses from the Get My Payment routine ... this may help.

Did you file and were entitled to a tax year 2019 refund? Did you choose to have the refund amount applied to your 2020 tax return rather than receiving it back? That was my situation. I've tried from day one to enter my AGI, Refund Amount and my bank information and every time have received the "information does not match" response.

So today I decided to enter my 2019 AGI, I checked the "Received a refund" option and entered 0 into the refund amount. IT WORKED!!! The website accepted my bank information.

A small victory in this war against Covid 19.

mtmingus · Post by **mtmingus** » Thu Apr 30, 2020 3:25 pm

tennisplyr wrote: ↑Sun Apr 26, 2020 9:37 am
montanagirl wrote: ↑Sun Apr 26, 2020 9:12 am
2beachcombers wrote: ↑Sat Apr 25, 2020 6:53 am
Jas wrote: ↑Sat Apr 25, 2020 6:21 am Finally was able to enter bank account information using 0 for tax refund. Apparently, bug was fixed overnight.
0 worked for me too------------------finally
Did you enter owed 0 or refund 0?

IRS doesn't give more than one or two bites of the apple before locking you out.
I entered: received a refund ; how much 0
It worked to complete my entry

I entered
owed 0
it worked as well. But still

You are eligible for the payment. Once we have your payment date, we will update this page.

We will deposit your payment to the bank account below.

Bank Account Number: ************xxxx

Updates to your payment are made no more than once a day. We will mail you a letter with additional information on this payment.

M.Lee · Post by **M.Lee** » Thu Apr 30, 2020 5:37 pm

I'm batting zero. After days of saying my money would be deposited today 4/20, it did not happen. This is what I get now when I go
to IRS.gov.

Please Try Again Later
We are unable to provide you with the status of your payment or perform the action requested because:

The tax return information you entered does not match our records; or
You have already accessed the system the maximum number of times today.

Please come back after 24 hours and try again.

3-20Characters · Post by **3-20Characters** » Thu Apr 30, 2020 9:32 pm

I read 3 pages and don’t remember seeing this posted up to that point. I could not get the website to accept my bank info because (I suspect) that the AGI or payment/refund amounts I entered didn’t match IRS records. I know I have the right amounts and even logged in to see that my 2019 return is in their system and the amounts match. I even tried using 2018 numbers, just in case. Here’s the gist:

In 2019, I was due a refund but applied it in whole to Q1 estimated taxes, so no check/direct deposit was sent. So I went back to “get my payment” website and this time entered 0 for refund and it worked. Just did it so not sure funds will show up in bank.

Maybe this info helps someone else.

Spirit Rider · Post by **Spirit Rider** » Fri May 01, 2020 7:05 am

3-20Characters wrote: ↑Thu Apr 30, 2020 9:32 pm I read 3 pages and don’t remember seeing this posted up to that point...

In 2019, I was due a refund but applied it in whole to Q1 estimated taxes, so no check/direct deposit was sent. So I went back to “get my payment” website and this time entered 0 for refund and it worked.

You stopped reading too soon. Several people reported this a couple pages back.

3-20Characters · Post by **3-20Characters** » Fri May 01, 2020 7:11 am

Spirit Rider wrote: ↑Fri May 01, 2020 7:05 am
3-20Characters wrote: ↑Thu Apr 30, 2020 9:32 pm I read 3 pages and don’t remember seeing this posted up to that point...

In 2019, I was due a refund but applied it in whole to Q1 estimated taxes, so no check/direct deposit was sent. So I went back to “get my payment” website and this time entered 0 for refund and it worked.
You stopped reading too soon. Several people reported this a couple pages back.

Thanks. I figured as much but thought I’d still post. It’s hard to get through some of these mega threads.

Svensk Anga · Post by **Svensk Anga** » Fri May 01, 2020 5:54 pm

I got my payment today. I entered banking info a week ago after they apparently uploaded the 2018 tax return data. Get My Payment never provided a notice that it was coming, even this am.

Silk McCue · Post by **Silk McCue** » Sat May 02, 2020 5:52 am

We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers

3-20Characters · Post by **3-20Characters** » Sat May 02, 2020 6:02 am

After all the attempts to get our bank info recorded (and finally succeeding), they’re sending a check.

Payment Status

We scheduled your check to be mailed on May 08, 2020 to the address we have on file for you.

We will mail you a letter with additional information on this payment.

If you need additional help or do not receive your payment, please visit our Frequently Asked Questions page.

csm · Post by **csm** » Sat May 02, 2020 6:40 am

Silk McCue wrote: ↑Sat May 02, 2020 5:52 am We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers

Same here - it just updated this morning to a May 6 deposit date.

tennisplyr · Post by **tennisplyr** » Sat May 02, 2020 6:46 am

Got my notice...payment to be direct deposited on May 6! Stay hopeful.

gailwinters · Post by **gailwinters** » Sat May 02, 2020 7:05 am

We were able to enter our information on Sat. April 25. We are now scheduled for DD on May 6.

2beachcombers · Post by **2beachcombers** » Sat May 02, 2020 7:07 am

tennisplyr wrote: ↑Sat May 02, 2020 6:46 am Got my notice...payment to be direct deposited on May 6! Stay hopeful.

+1 Bank info input last Sat 25th. $$ in phaseout

mtmingus · Post by **mtmingus** » Sat May 02, 2020 7:50 am

gailwinters wrote: ↑Sat May 02, 2020 7:05 am We were able to enter our information on Sat. April 25. We are now scheduled for DD on May 6.

Same here: April 25 -> May 06:

We scheduled your payment to be deposited on May 06, 2020 to the bank account below
xxxxx

anon_investor · Post by **anon_investor** » Sat May 02, 2020 8:18 am

Silk McCue wrote: ↑Sat May 02, 2020 5:52 am We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers

+1

William4u · Post by **William4u** » Sat May 02, 2020 8:38 am

mtmingus wrote: ↑Sat May 02, 2020 7:50 am
gailwinters wrote: ↑Sat May 02, 2020 7:05 am We were able to enter our information on Sat. April 25. We are now scheduled for DD on May 6.
Same here: April 25 -> May 06:

We scheduled your payment to be deposited on May 06, 2020 to the bank account below
xxxxx

Just got it this morning too. Almost the same here, but April 24 -> May 06:

"We scheduled your payment to be deposited on May 06, 2020"

ImUrHuckleberry · Post by **ImUrHuckleberry** » Sat May 02, 2020 8:56 am

Silk McCue wrote: ↑Sat May 02, 2020 5:52 am We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers

Exact same for me too. Entered on 24th, payment date 6th of May.

montanagirl · Post by **montanagirl** » Sat May 02, 2020 8:58 am

Same, entered bank info 4/24, DD date may 6.

Svensk Anga · Post by **Svensk Anga** » Sat May 02, 2020 9:33 am

Svensk Anga wrote: ↑Fri May 01, 2020 5:54 pm I got my payment today. I entered banking info a week ago after they apparently uploaded the 2018 tax return data. Get My Payment never provided a notice that it was coming, even this am.

On a whim, I checked get my payment this morning after getting the deposit yesterday. IRS now says it is scheduled for May 6. My credit union says it is available funds already, but they do have a program now to speed up availability of ACH transfers.

nalor511 · Post by **nalor511** » Sat May 02, 2020 12:26 pm

montanagirl wrote: ↑Sat May 02, 2020 8:58 am Same, entered bank info 4/24, DD date may 6.

Same here, but, I see the pending ACH already (5/2)

Polymorphic · Post by **Polymorphic** » Tue May 05, 2020 1:04 pm

My DD arrived today, although Treasury's site listed May 6th as the expected date.

William4u · Post by **William4u** » Tue May 05, 2020 10:06 pm

Polymorphic wrote: ↑Tue May 05, 2020 1:04 pm My DD arrived today, although Treasury's site listed May 6th as the expected date.

+1 Deposit showed up today just after midnight. Nice to not have to worry about it. I was unable to enter my DD info for some time until April 24.

Silk McCue · Post by **Silk McCue** » Wed May 06, 2020 6:29 am

Deposit for the two of us arrived today as shown on the IRS site after finally being able to enter our information on April 24.

Cheers

bgf · Post by **bgf** » Wed May 06, 2020 6:35 am

Silk McCue wrote: ↑Sat May 02, 2020 5:52 am We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers

Ditto! Cha ching!

tennisplyr · Post by **tennisplyr** » Wed May 06, 2020 6:49 am

bgf wrote: ↑Wed May 06, 2020 6:35 am
Silk McCue wrote: ↑Sat May 02, 2020 5:52 am We were able to enter our banking information last Friday April 24th. This morning we finally received a deposit date.

“We scheduled your payment to be deposited on May 06, 2020 to the bank account below”

Cheers
Ditto! Cha ching!

Payment deposited today as indicated. Hang in there everybody!

spectec · Post by **spectec** » Wed May 06, 2020 7:01 am

Ours arrived as well. I'm fairly sure IRS processed a huge run of payments on May 6. Nothing as large as the original 70-80 million on their first run, but nevertheless closing in on the 171 payments they will ultimately make.

I also know that lots of checks went out in the past week or so as well. I think I read they will eventually be sending 5 million checks per week, having started with the returns reporting the lowest income in 2018 and gradually moving up the income range.

anon_investor · Post by **anon_investor** » Wed May 06, 2020 8:15 am

I recevied my DD today (5/6) as indicated on the IRS website. I received exactly what I anticipated based on 2018 AGI and number of dependents.

Some data points:
-Checked IRS website on 5/1 and it indicated DD would be on 5/6.
-DD info entered on IRS website on 5/24, after only receiving no payment status available message since 5/15.
-2019 taxes not yet filed.
-2018 taxes efiled via Turbo Tax, taxes owed paid via direct debit.
-Based on 2018 AGI eligible for a reduced stimulus payment plus dependent amounts.

Good luck to everyone else still waiting. Glad I finally received the stimulus. When the government first announced it, I did not think I would need it, but a lot has changed since then. My employer eliminated merit increases for 2020, then subsequently reduced pay for all employees and I would not be surprised if they announce furloughs and layoffs later this year... My job is still probably safe and at least I still have a job, but I am happy to now have this extra money, and will be adding it to my emergency fund.

montanagirl · Post by **montanagirl** » Wed May 06, 2020 9:01 am

We received our DD today. We are zero filers but after the programming changes I was able to get our bank info in 4/24, got the update last Saturday 5/2, got the deposit today 5/6.

LawEgr1 · Post by **LawEgr1** » Wed May 06, 2020 11:02 am

Edit: we received ours thru DD on May 6 as well.

Same story as the last several posts here.

csm · Post by **csm** » Wed May 06, 2020 11:17 am

montanagirl wrote: ↑Wed May 06, 2020 9:01 am We received our DD today. We are zero filers but after the programming changes I was able to get our bank info in 4/24, got the update last Saturday 5/2, got the deposit today 5/6.

Same here. In the bank today (yay!) after struggling to update DD information (refund due but credited to 2020 estimated taxes, so zero).

LilyFleur · Post by **LilyFleur** » Wed May 06, 2020 1:06 pm

Yay, just checked my bank, and it's there!