Can't log in to Vanguard

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Topic Author
discgolfplayer
Posts: 7
Joined: Thu Aug 27, 2020 11:30 am

Can't log in to Vanguard

Post by discgolfplayer »

I'm on a PC. When I type in username and password, it takes me to a page requesting I sign up for e-delivery due to international mail delays. I'm in the US. That page requests my username and password again, after signing in it says my account info is unavailable. Is anyone else getting this e-delivery page trying to sign in?
Last edited by discgolfplayer on Sat Nov 27, 2021 12:08 pm, edited 1 time in total.
Silk McCue
Posts: 8951
Joined: Thu Feb 25, 2016 6:11 pm

Re: Can't log in

Post by Silk McCue »

Sign in to what?

Cheers
Topic Author
discgolfplayer
Posts: 7
Joined: Thu Aug 27, 2020 11:30 am

Re: Can't log in to Vanguard

Post by discgolfplayer »

Vanguard website
indexlover
Posts: 204
Joined: Mon May 11, 2015 10:39 am

Re: Can't log in to Vanguard

Post by indexlover »

I had no issues logging in.
“If a statue is ever erected to honor the person who has done the most for American investors, the hands-down choice should be Jack Bogle.” - Mr. Buffett - Berkshire Hathaway ’s 2016 annual report.
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life in slices
Posts: 615
Joined: Mon Apr 15, 2019 6:00 pm

Re: Can't log in to Vanguard

Post by life in slices »

No problem on my end signing in

What address are you using? I am signing in at this address: https://investor.vanguard.com/my-account/log-on
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arcticpineapplecorp.
Posts: 15080
Joined: Tue Mar 06, 2012 8:22 pm

Re: Can't log in to Vanguard

Post by arcticpineapplecorp. »

when i type in vanguard.com in my browser it automatically sends me to:

https://investor.vanguard.com/corporate-portal/
which when i click on "personal investors" under "our sites"
i get:
https://investor.vanguard.com/home
if i click on "log in" I get:
https://investor.vanguard.com/my-account/log-on
same as above poster
It's hard to accept the truth when the lies were exactly what you wanted to hear. Investing is simple, but not easy. Buy, hold & rebalance low cost index funds & manage taxable events. Asking Portfolio Questions | Wiki
Topic Author
discgolfplayer
Posts: 7
Joined: Thu Aug 27, 2020 11:30 am

Re: Can't log in to Vanguard

Post by discgolfplayer »

That's what I've been using but when I sign in, it takes my to the e-delivery page to sign in again. Has anyone been asked to sign in for e-delivery?
RetiredAL
Posts: 3537
Joined: Tue Jun 06, 2017 12:09 am
Location: SF Bay Area

Re: Can't log in to Vanguard

Post by RetiredAL »

discgolfplayer wrote: Sat Nov 27, 2021 12:39 pm That's what I've been using but when I sign in, it takes my to the e-delivery page to sign in again. Has anyone been asked to sign in for e-delivery?
Sound like VG has a IP address list that associates your IP as a non-USA address.

Or are you using a VPN thus VG can't tell where you are located?
Topic Author
discgolfplayer
Posts: 7
Joined: Thu Aug 27, 2020 11:30 am

Re: Can't log in to Vanguard

Post by discgolfplayer »

No.
My son just logged in from his phone with no problem and it didn't take him to an e-delivery page.
Thank you RetiredAL. I just accessed my account using Chrome instead of FF. Seems my browser is the problem.
RetiredAL
Posts: 3537
Joined: Tue Jun 06, 2017 12:09 am
Location: SF Bay Area

Re: Can't log in to Vanguard

Post by RetiredAL »

discgolfplayer wrote: Sat Nov 27, 2021 12:57 pm No.
My son just logged in from his phone with no problem and it didn't take him to an e-delivery page.
Thank you RetiredAL. I just accessed my account using Chrome instead of FF. Seems my browser is the problem.
I suggest you clear the VG cookies in FF and try it again.

Seems there are 10x complaints of browser sensitivity issues with VG compared to Fido or Schwab.
jebmke
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Location: Delmarva Peninsula

Re: Can't log in to Vanguard

Post by jebmke »

I was just in with FF
Don't trust me, look it up. https://www.irs.gov/forms-instructions-and-publications
RCL
Posts: 768
Joined: Sat Jul 05, 2014 2:48 am

Re: Can't log in to Vanguard

Post by RCL »

discgolfplayer wrote: Sat Nov 27, 2021 12:03 pm I'm on a PC. When I type in username and password, it takes me to a page requesting I sign up for e-delivery due to international mail delays. I'm in the US. That page requests my username and password again, after signing in it says my account info is unavailable. Is anyone else getting this e-delivery page trying to sign in?
I have been getting the International mail service notice for a few weeks now
When my username and password are entered, the normally red Submit message is a pinkish color and does nothing when you click it

If I click anywhere in the white background, the pinkish red red submit button turns red, then works to log in

Hope this works for you as well
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